A bike that always works

You are always guaranteed quick service at out service center.

Our service guarantee (on location) is applicable if you live in a post code in our service area. This is roughly between Farsta and Sollentuna.

Included on location: Puncture, malfunctioning chain and non working breaks (both) we come out and fix as soon as possible. We offer times in max. 5 working days.

Not on location, but in our shop: Tire pressure, adjustment of gears and brakes, seat adjustments and everything else. You can always get help with your bike at our service center.

Before ordering a bike you can choose to pickup at any of our locations, or get it delivered to your house.

We will call you right before arriving at your house in order to meet up on the street.

If you have chosen pickup you are welcome to any of our store in either Hornstull or Torsgata 12.

Once you place your order you will recieve a confirmation via email with your chosen pickup or delivery time slot.

To cancel your bike plan we ask you to book a hand back date10 days in advance for when you return the bike. Make sure you have handed back the bike to us 2 days in advance of your next payment date in order to not pay for the next monthly cycle. Read more here on cancelling.

In the case of theft – your deductible is 750 kr if you have properly locked your bike to a fixed object.

Create a police report and supply Jonna with a copy of the report and your key. We will then supply you with a new bike within two working days. 

A credit check will be done before sending out a new bike. 

Our bike fits riders who are 155-190 cm tall. At point of delivery we will adjust the bike to fit you. 

If you live outside our service area, roughtly 9km from central Stockholm, you can still rent. We cannot; however, offer delivery and all service requests must be done by bringing the bike to our service center.