Your own bike that always works.
Equipped with 7 speeds, front and back brake, lamps, lock and basket.
Service guarantee we come out and fix your puncture
Free service whenever you need.
Low deductiblein case of theft.
Hassle free and flexiblebike leasing on a flex or committed plan.
How does Jonna bike rental work?
With Jonna you get your own bike for a fixed monthly fee.
Vi deliver it newly served to your door. We also guarantee that the bike always works with our service guarantee. If you would e.g. get a puncture or for any other reason cannot ride the bike to our location. THen we will come to your adress and either fix or replace your bike.
If you no longer need the bike you simply hand it back to us.Learn more
How it works with bike rental
You get your own bike with a service guarantee. Free service is always included if if you would e.g. get a tire puncture or for any other reason can't ride your bike to us, then we will come to you to either fix or replace.
You have the option of a feully flexible rolling monthly fee or, committ the first 6 months for a lower monthly fee.
WHO CAN JOIN JOINNA?
You must be 18 years of age, use the bike as a private person and preferably have live within 9 km of Stockholm or Uppsala to fully leverage our service offer with door delivery and on the spot service. You may not use a Jonna for work (i.e. food delivery, gig work or other) unless the company is holding the contract.
If you live outside our are you may still rent a bike, but you must pickup/return in our shop and we do not drive out to your adress for repairs. You are always welcom by our shop if you e.g. would get a puncture, for free instant service.
After you have made your booking
When you order you choose either pickup or home delivery at our store in central Stockholm. On the checkout page you will see time and date options for delivery. Your subscription starts from day of payment and you pay 30 days in advance.
When you get your bike we will help you adjust and fit it to your liking.
Do you have an old bike already you can't be bothered to fix? We can fetch it for you and in exchange we will give you a free couple of months, depending on the bike's condition.
If you would get bike issues
You always have free instant service and can always swing by for quick help with your bike. If anything would happen that makes tha bike un-rideable, e.g. tire-puncture, then we'll come home to you instead to fix it.
In the case of theft
If you bike would get stolen the deductible is 750 kr, which is usually half price of a regular insurance. The low deductible is dependant on the bike being locked correctly, a filled police report and that we get the key back from you.
Within two working days after recieving a police report and the paid deductible we will replace your bike.
When you do not need your bike any longer
To cancel your subscription, simply hand back your bike and key to our shop during our opening hours.
If you live in Uppsala we will fetch you bike. Once your bike is returned your subscription is cancelled and no more money will be deducted.
You can always get service and help with your bike at our location.
Our service guarantee (on location) is applicable if you live in a post code in our service area. This is roughly between Farsta and Sollentuna.
Included at your adress: Punctures and non-working pedals that hinders you from riding the bike to us. We’ll fix the bike within two working days from when you report it.
Not on location, but in our shop: Tire pressure, adjustment of gears and brakes, seat adjustments and everything else. You can always get help with your bike at our service center.
When you book your bike you will be given the option of either picking it up or getting it delivered to your home on a particular day.
If you choose home delivery we’ll drive the bike to your house. We will call you right before arriving at your house in order to meet up on the street.
If you have chosen pickup you are welcome by our store at Långholmsgatan 30 in Hornstull.
Once you place your order you will recieve a confirmation via email with your chosen pickup or delivery time slot.
Hand back the bike at our location to cancel your subscription. Under the menu item my account you can always see the next payment date of your subscription.
If you still have months left in your subscription plan the monthly deductions will continue until the fixed plan expires.
In the case of theft – your deductible is 750 kr if you have properly locked your bike to a fixed object.
Create a police report and supply Jonna with a copy of the report and your key. We will then supply you with a new bike within two working days.
A credit check will be done before sending out a new bike.
Our bike fits riders who are 155-190 cm tall. At point of delivery we will adjust the bike to fit you.
You must be 18 years of age, not have debt to the state (anmärkningar) and the bike must be used privately, i.e. not for delivery or gig work, which is a breach of terms. We cannot; however, offer delivery and all service requests must be done by bringing the bike to our service center. If you are unsure whether you live within our service area, or believe we should include your specific postal code, please contact us.
Subscription and pricing
First 6 months
Delivery in Stockholm/Uppsala*