A bike that always works

Bike as a subscription

from 229 kr/mo

Help centre

What is included in the Jonna guarantee?

You are always guaranteed quick service at out service center.

Our service guarantee (on location) is applicable if you live in a post code in our service area. This is roughly between Farsta and Sollentuna.

Included on location: Puncture, malfunctioning chain and non working breaks (both) we come out and fix as soon as possible. We offer times in max. 5 working days.

Not on location, but in our shop: Tire pressure, adjustment of gears and brakes, seat adjustments and everything else. You can always get help with your bike at our service center.

What happens after I order a bike?

Before ordering a bike you can choose to pickup at any of our locations, or get it delivered to your house.

We will call you right before arriving at your house in order to meet up on the street.

If you have chosen pickup you are welcome to any of our store in either Hornstull or Torsgata 12.

Once you place your order you will recieve a confirmation via email with your chosen pickup or delivery time slot.

How do I cancel the subscription?

To cancel your bike plan we ask you to book a hand back date10 days in advance for when you return the bike. Make sure you have handed back the bike to us 2 days in advance of your next payment date in order to not pay for the next monthly cycle. Read more here on cancelling.

What happens if my bike gets stolen?

In the case of theft – your deductible is 750 kr if you have properly locked your bike to a fixed object.

Create a police report and supply Jonna with a copy of the report and your key. We will then supply you with a new bike within two working days. 

A credit check will be done before sending out a new bike. 

Is the bike the right size for me?

Our bike fits riders who are 155-190 cm tall. At point of delivery we will adjust the bike to fit you. 

I live outside Stockholm, can I rent still?

If you live outside our service area, roughtly 9km from central Stockholm, you can still rent. We cannot; however, offer delivery and all service requests must be done by bringing the bike to our service center.

Subscription and pricing


Comitted plan

Committment time


First 12 months

Free service guarantee

Delivery Stockholm*

249 kr


Start fee

50 % lower deductible (theft and vandalism)

* Delivery and break down service included in a 9km radius from Stockholm. On the checkout page you can see if you postal code is in the zone. If you have the option of delivery it meads you have breakdown service at your address as well.